Return, Warranty, Shipping and
Privacy Policies

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RETURN POLICY

All returns for credit must be returned within 30 days of purchase, and may be subject to a 20% re-stocking fee or up to full purchase price will be charged if damage to the product and/or packaging make your return not possible for re-sale. 

Shipping Charges are NON-REFUNDABLE including all Free Shipping.  Free Shipping is defined as all shipping costs pre-paid by SolarWorld and not added to the customer invoice.  

For example: When SolarWorld paid for your free shipping - upon the return of the product the customer will be charged back the full amount of the shipping originally paid by SolarWorld .
 

WARRANTY

We provide a limited warranty on each SolarWorld product for a period of 120 days from date of purchase. This warranty covers material and workmanship. Products damaged due to misuse are not covered by the warranty. All returns for credit must be returned within 30 days of purchase, and may be subject to a 20% re-stocking fee or up to full purchase price will be charged if damage to the product and/or packaging make your return not possible for re-sale.   Shipping Charges are NON-REFUNDABLE.

ALL MIGHTY MULES & GTO/PRO Automatic Gate Opener Products - Warranty and Returns are directly with GTO, Inc.  ONLY.

Register your warranty at www.MightyMule.com/Warranty.htm or mail Registration Card.  Technical Customer Service: 800-543-1236  or email TechSupport@GTOInc.com     

All SolarWorld product returns MUST have a Return Authorization number clearly marked on the outside of the package. Please contact Solar World for this Return Authorization number.

Shipping Policies

Orders WITHIN the Continental U.S. 
All shipments are made by UPS Ground with the charges automatically included in your shopping cart under Shipping & Handling.  This charge also covers insurance.   Most items ship within 1-2 working days.  Allow additional 4 work days (average) for UPS delivery.

For special delivery and expedites, please call or Email us with your request when you order and we will promptly reply with any additional shipping or handling charges.

 
Orders OUTSIDE the Continental U.S. (Alaska, Hawaii, Canada & International Orders)

International orders - $100 minimum order required.

All shipping and handling charges to Alaska, Hawaii, Canada and International Orders need to be determined individually.  Please call or Email us for rates.
 
SolarWorld will contact you with your specific freight quote via UPS, BAX Global, or USPS.
 
Buyer is responsible for any additional customs, taxes, and duties. 
 

ALL SALES FINAL on International Orders

 

For Orders over $500 involving the Free Freight offer for MIGHTY MULE Orders OUTSIDE the Continental U.S. (Alaska, Hawaii, Canada & International Orders):  We will email you a quote with a discounted freight charge deducting the "free via U.S. freight amount" from your total freight charge.

 

 

REGULAR SHIPPING MIGHTY MULE SHIPPING

Order Total

UPS Ground

Order Total UPS Ground
Up to $24.50 $6.95 Up to $14.00 $7.95
$24.51 - $50.00 $8.95 14.01 - 27.95 11.95
$50.01 - $100.00 $9.95 27.96 - 32.00 12.95
$100.01 - $250.00 $12.95 $32.01 - $49.00 $13.95
$250.01 - $500.00 $16.95 $49.01 - $100.00 $15.95
$500.01 - $1000.00 $19.95 $100.01 - $295.00 $16.95
$1000.01 - $1500.00 $26.95 $295.01 - $340.00 $22.95
$1500.01 - $2000.00 $33.95 $340.01 - $450.00 $27.95
    $450.01 - $499.99 $32.95
Over $2000.00 39.95 Over $500.00
Within U.S.
0.00
   

 

 

 

Your Privacy is Protected.

Phone

Solar World will never phone you to sell you anything, and we will never share this number with anyone else, for them to sell you anything.

Email

We promise not to share your email address with anyone without your permission. Ever.

Solar World believes that privacy is essential to your ongoing patronage, the success of our business, as well as to the overall health of the internet. For these reasons, Solar World adheres to the following privacy guarantees:

 

  • Privacy Guarantee # 1
    First and foremost, Solar World will keep all of your personal information private and will not share it with any third parties without your permission. Your personal information is strictly between us.

  • Privacy Guarantee # 2
    Your personal information is used only for "group" demographic statistics and to target appropriate advertisements tailored to you. Solar World will not disclose your individual personal information to anyone without your permission unless acting under a good faith belief that such action is necessary to:

    1. Conform to legal requirements imposed on us or to comply with a legal process
    2. Protect and defend Solar World rights or property

  • Privacy Guarantee # 3
    If at any time you believe that Solar World has not adhered to these principles, or if you have questions about this policy, please notify us via email as soon as possible at Sales@SolarWorld.com. We will make all reasonable efforts to promptly correct the problem.